faq & support
Answers to common questions
Key details about response, pricing and collaboration. Need more help? Support is online 24/7.
How long does account recovery take?
Most cases are resolved within 2–6 hours. Complex MFA setups may require up to 24 hours — we keep you updated.
Do I need a contract before requesting help?
No. Contact us immediately when an incident occurs — we formalize access and begin response on the fly.
Do you work with public sector organizations?
Yes. We comply with local data protection laws, provide isolated environments and full audit trails.
Need tailored advice?
We assess risks, prepare for audits and build response playbooks with your team.
Talk to an expertSupport channels
HotlineNL: +310627541766 | UK: +447756908165 | ES: +340684758147
Telegram@0trust0day_help
Email[email protected]
Average chat response — 3 minutes